Frequently Asked Questions

WP connect > Frequently Asked Questions

Getting started

What is Airtable?

Offered in SaaS mode, Airtable is a database tool designed to create a simple online form and a project management environment or even a custom CRM. Equipped with an automatic translation function, Airtable manages multiple views: maps, calendars, Kanban boards, Gantt charts, etc.

What is Notion?

Claiming 20 million users worldwide, Notion.so is an all-in-one digital workplace. It combines various collaborative tools for note-taking, task management, project management (around a kanban board), or even storing and exchanging documents.

What is Sendinblue?

Sendinblue is a powerful all-in-one marketing platform. By combining many powerful features such as search filter, competitive pricing and excellent deliverability thanks to the proprietary Cloud-based infrastructure, Sendinblue has convinced thousands of companies to use the platform for newsletters, automatic emails, or SMS.

Sendinblue is available in 5 languages: English, Spanish, French, Italian, and Brazilian. Sendinblue now offers you CRM functionalities directly from its platform. The advantage? You can manage everything from your marketing campaigns to the management of your customers and prospects from the same platform.

What is SendGrid?

SendGrid is a software for creating and sending email campaigns. From the cloud-based platform, professionals can easily and quickly send transactional and marketing emails to their prospects and customers.

Two types of tools are available: marketing campaigns and the email API. The software includes many features: Email creation, Deliverability, Scheduling, Real-time statistics and Collaboration.

How to install your plugins and add-ons?

You can install our WordPress plugins and add-ons by uploading them to your site. To do this, follow these steps:

  1. Download the plugin file to your computer after purchase it on wpconnect.co.
  2. Log in to your WordPress dashboard.
  3. On the left-hand side menu, click on “Plugins” and then “Add New”
  4. Click the “Upload Plugin” button at the top of the page.
  5. Click the “Choose File” button and select the plugin file you downloaded in Step 1.
  6. Click the “Install Now” button.
  7. Wait for the plugin to be installed, and then click the “Activate” button.

It’s important to note that our plugins and add-ons require additional steps to be fully configured and integrated into your site. Please follow the installations steps described below on the FAQ and our tutorials.


General Questions

How do I connect my tools to your add-ons?

With all our forms builders add-ons, you will be able to connect Airtable, Notion, SendGrid and Sendinblue in your WordPress admin panel thanks to the API keys and without using any external tools like Make or Zapier. Simple and easy. To see how to do that, see all our tutorials

How do I link and synchronize my tools with your add-ons?

You will be able to link your form fields with the Notion & Airtable fields or SendGrid & Sendinblue attributes thanks to our mapping tool included in each add-on. Then, the synchronization is automatic. Make sure you have created your attribute(s), field(s) or list(s) before using our add-ons.

If you can’t see them or if you add an element during the process, wait for a bit. For performance reasons, your basic setup is cached for one minute.

Do you have free plugins?

Yes, our Contact Form 7 add-ons for Airtable and Notion are free.

There is a Free version of Gravity Forms to Sendinblue who is available.

We also developed the Air WP Sync Free plugin that allows you to import and sync Airtable data in WordPress.

I have a single site license installed, can I add it on my staging website as well?

Yes, you can but you have to follow requirements and standards of Easy Digital Downloads, our Licenses Keys provider:
• localhost
• 10.0.0.0/8
• 172.16.0.0/12
• 192.168.0.0/16
• *.dev
• .*local
• dev.*
• staging.*

Can I use a single site license on a Multisite?

No, on a WordPress Multisite install, you will need multiple separate license keys, one for each of your your sub-sites.


Airtable integrations

Can I use Air WP Sync and your Add-ons with a free Airtable account?

Yes. Air WP Sync and our add-ons use the Airtable API to link columns with form fields and send data. Creating an account on Airtable is free. Once connected, you can get the API key on this page.

Airtable offers a free plan for an unlimited number of databases and small teams of up to 5 people. You can add up to 1,200 entries in each database and 2GB of attachments.

Depending on your needs, several paid subscriptions allow you to unlock these limitations while accessing more advanced features (see prices).

Why don’t I get the Airtable column names in a drop-down list?

You must enter the names of your columns rather than choosing them from a list because once your fields are linked, if you want to modify, add or delete links, Airtable has a somewhat restrictive handling. We preferred to offer you this solution, more simple, more direct, more scalable and more malleable!

I’ve linked my Airtable columns but I don’t see the Airtable data

If you don’t see your Airtable data, make sure your column names are perfectly identical between WordPress and Airtable (names are case sensitive).

My Airtable records are not created

Airtable records not creating? To troubleshoot the issue, make sure you have enabled the Logging feature on the settings page (Settings > Activate logs).

Once enabled, you can review the Airtable Add-on logs to understand what’s wrong with your mapping.

Which fields are supported by your Add-ons for Airtable ?

The major fields are supported by our Airtable add-ons: Title, Text, Number, URL, E-mail, Attachment, Phone, Select, Multiple Select and Date


Notion integrations

Can I use Notion WP Sync and your Add-ons with a free Notion account?

Notion.so offers a free plan called Notion Individual. It targets small teams of up to 6 people. Allowing the creation of an unlimited number of pages and blocks, Notion Individual gives access to the platform’s API.

Creating an account on Notion is free. Once logged in to your contact, you can create and get the API key from this page (don’t forget to share it with your database).

Depending on your needs, several paid subscriptions allow you to unlock these limitations while accessing more advanced features (see prices).

Which fields are supported by your Add-ons for Notion?

The major fields are supported by our Notion Add-ons: Title, Text, Number, URL, E-mail, Phone, Select, Multiple Select and Date

How do I share my integration?

Integrations don’t have access to any pages (or databases) in the workspace at first. A user must share specific pages with an integration to access those pages using the API. This helps keep you and your team’s information in Notion secure.

Start from a new or existing page in your workspace. Insert a new database, and give it a title. Click on the Share button, use the selector to find your integration by its name, and click Invite. Full info here (Step 2)

Why don’t I see my Notion columns in the selection list?


Gravity Forms Add-ons

Can I use your Gravity Forms to Sendinblue Add-on with a free Sendinblue account?

Sendinblue offers a free plan. It targets small email marketing campaigns. Allowing the creation of an unlimited number of contact and a 300 emails/day , Sendinblue Free plan gives access to the platform’s API.

Creating an account on Sendinblue is free. Once logged in to your contact, you can create and get the API key from this page.

Depending on your needs, several paid subscriptions allow you to unlock these limitations while accessing more advanced features (see prices).

Can I use your Gravity Forms to SendGrid Add-on with a free SendGrid account?

SendGrid offers a free email API plan. It targets small email marketing campaigns. Allowing the creation of an unlimited number of contact and a 100 emails/day, SendGrid Free plan gives access to the platform’s API.

Creating an account on SendGrid is free. Once logged in to your contact, you can create and get the API key from this page.

Depending on your needs, several paid subscriptions allow you to unlock these limitations while accessing more advanced features (see prices).

How to configure your Gravity Forms add-ons ?

To configure our Gravity Forms add-ons, you will need to follow these specific instructions :

  1. Install and activate the add-on (follow the instructions on “How to install our plugins”)
  2. Go to the Gravity Forms settings page (under Forms > Settings > SendGrid/Sendinblue/Airtable/Notion)
  3. Enter the information requested by the plugin : license and tool’s API key
  4. Click Save Settings
  5. Create your form and then go to Settings > SendGrid/Sendinblue/Airtable/Notion
  6. Follow on-screen instructions for integrating with tools

How to use the Gravity Forms Add-on with Airtable or Notion ?

To use our Gravity Forms add-ons with Airtable or Notion, you will need to follow these specific instructions :

  1. Create a form with at least an e-mail field (don’t forget the consent field)
  2. Go to Airtable/Notion section (in Airtable/Notion Feeds tab) and click on “Add new” button to create a new feed.
  3. Choose the Airtable/Notion’s databases in which the data should be added
  4. Map the fields of your Gravity Forms with your Airtable/Notion’s table. Set the exact name of your table columns
  5. Activate conditional logic if needed
  6. Click on “Save settings”

How to use the Gravity Forms Add-on with SendGrid or Sendinblue ?

To use our Gravity Forms add-ons with SendGrid or Sendinblue, you will need to follow these specific instructions :

  1. Create a form with at least an e-mail field (don’t forget the consent field)
  2. Go to SendGrid/Sendinblue section (in SendGrid/Sendinblue Feeds tab) and click on “Add new” button to create a new feed.
  3. Map the fields of your Gravity Forms with your SendGrid/Sendinblue’s contact attributes
  4. Choose the SendGrid/Sendinblue’s list(s) where the contacts should be added
  5. Activate Double opt-in if needed: select an email template and redirection page
  6. Activate conditional logic if needed
  7. Click on “Save settings”


WPForms Add-ons

How to configure your WPForms Add-ons ?

To configure our WPForms add-ons, you will need to follow these specific instructions :

  1. Install and activate the add-on (follow the instructions on “How to install our plugins”)
  2. Go to the WP connect settings page in WPForms
  3. Enter the information requested by the plugin : add-on license
  4. Click Save Settings
  5. Create your form and then go to Marketing > Airtable/Notion
  6. Follow on-screen instructions for integrating with tools

How to use the WPForms Add-on with Airtable or Notion ?

To use our WPForms add-ons with Airtable or Notion, you will need to follow these specific instructions :

  1. Create a form with at least an e-mail field (don’t forget the consent field)
  2. Go to Marketing section and select Airtable/Notion, then click on “Add new” button to create a new feed.
  3. Choose the Airtable/Notion’s databases in which the data should be added
  4. Map the fields of your WPForms with your Airtable/Notion’s table. Set the exact name of your table columns
  5. Activate conditional logic if needed
  6. Click on “Save settings”


Contact Form 7 Add-ons

How to configure your Contact Form 7 Add-ons?

To configure our Contact Form 7 add-ons, you will need to follow these specific instructions :

  1. Install and activate the add-on (follow the instructions on “How to install our plugins”)
  2. Go to the Contact Form 7 settings page (under Contact > Integration >Airtable/Notion)
  3. Enter the information requested by the plugin : Airtable/Notion’ API key
  4. Click Save Settings
  5. Create your form and then go to the tab Airtable/Notion
  6. Follow on-screen instructions for integrating with tools

How to use the Contact Form 7 Add-on with Airtable?

To use our Contact Form 7 add-on with Airtable, you will need to follow these specific instructions :

  1. Create a form with at least an e-mail field (don’t forget the consent field)
  2. Go to Airtable tab and add the App ID (available here or in the Airtable url)
  3. Add the name/id of your table
  4. Map the fields of your Contact Form 7 form with your Airtable’s columns
  5. Click on “Save settings”

How to use the Contact Form 7 Add-on with Notion?

To use our Contact Form 7 add-on with Notion, you will need to follow these specific instructions :

  1. Create a form with at least an e-mail field (don’t forget the consent field)
  2. Go to the Notion tab and check the box “Add form submissions to your database” to activate the connection
  3. Choose the Notion’s database in which the data should be added
  4. Map the fields of your Contact Form 7 form with your Notion’s columns
  5. Click on “Save settings”

Which CF7 versions is it compatible with?

This add-on requires at least version 5.5.3 of Contact Form 7 and has recently been tested successfully up to version 5.6.


Troubleshootings

I don’t see my Sendinblue/SendGrid list(s)

If you generate a list while creating an unvalidated feed, an error may pop up during the process. Validate your feed anyway before reloading the page. Your list will appear. You can select it again and validate your feed.
To avoid the inconvenience, create your list before your feed!


Support

To get assistance with one of our paid products, please open a ticket on our Support Center.
Our Support Center is only for paid products.

To get support with our free products, please visit the support page of the plugin on wordpress.org.