Add-Ons FAQs

To configure our Gravity Forms add-ons, you will need to follow these specific instructions :

• Install and activate the add-on (follow the instructions on “How to install our plugins”)
• Go to the Gravity Forms settings page (under Forms > Settings > SendGrid/Sendinblue/Airtable/Notion)
• Enter the information requested by the plugin : license and tool’s API key
• Click Save Settings
• Create your form and then go to Settings > SendGrid/Sendinblue/Airtable/Notion
• Follow on-screen instructions for integrating with tools

To use our Gravity Forms add-ons with Airtable or Notion, you will need to follow these specific instructions :

• Create a form with at least an e-mail field (don’t forget the consent field)
• Go to Airtable/Notion section (in Airtable/Notion Feeds tab) and click on “Add new” button to create a new feed.
• Choose the Airtable/Notion’s databases in which the data should be added
• Map the fields of your Gravity Forms with your Airtable/Notion’s table. Set the exact name of your table columns
• Activate conditional logic if needed
• Click on “Save settings”

To use our Gravity Forms add-ons with SendGrid or Brevo, you will need to follow these specific instructions :

• Create a form with at least an e-mail field (don’t forget the consent field)
• Go to SendGrid/Brevo section (in SendGrid/Brevo Feeds tab) and click on “Add new” button to create a new feed.
• Map the fields of your Gravity Forms with your SendGrid/Brevo’s contact attributes
• Choose the SendGrid/Brevo’s list(s) where the contacts should be added
• Activate Double opt-in if needed: select an email template and redirection page
• Activate conditional logic if needed
• Click on “Save settings”

Airtable records not creating? To troubleshoot the issue, make sure you have enabled the Logging feature on the settings page (Settings > Activate logs). Once enabled, you can review the Airtable Add-on logs to understand what’s wrong with your mapping.

The major fields are supported by our Airtable add-ons: Title, Text, Number, URL, E-mail, Attachment, Phone, Select, Multiple Select and Date

This error occurs because your Airtable Access Token is either incorrect or lacks the necessary permissions.

1.Check your Airtable Access Token – Ensure it’s correct and has data.records:write and schema.bases:read permissions.

2.Verify Airtable Permissions – The token must have access to the required base and table.

3.Follow the Setup Guide – Generate and configure your Airtable Access Token.

If you don’t see your Notion columns when setting up the **Gravity Forms to Notion** integration, follow these steps to troubleshoot the issue:

1. Check your Notion API Key

Ensure you have entered the correct Notion Integration Token in the plugin settings.

You can generate an API key from Notion → Settings & Members → Integrations.

2. Verify Database Sharing Permissions

Your Notion database must be shared with the integration.

Open your Notion database, click Share, and ensure your integration has access.

3. Refresh the Connection

Sometimes, Notion takes time to sync new columns. Try disconnecting and reconnecting the integration.

4. Confirm Column Types

Only supported field types (Text, Number, Date, etc.) will appear in the selection list.

Some advanced Notion fields (e.g., Relations, Rollups) may not be compatible with Gravity Forms.

5. Check for API Limitations

Notion’s API can sometimes delay updates. Try waiting a few minutes and refreshing the page.

The major fields are supported by our Notion Add-ons: Title, Text, Number, URL, E-mail, Phone, Select, Multiple Select and Date

This error occurs because your Notion API Key is either incorrect or lacks the necessary permissions. – Follow the Setup Guide – Generate and configure your Notion API Key.

If you generate a list while creating an unvalidated feed, an error may pop up during the process. Validate your feed anyway before reloading the page. Your list will appear. You can select it again and validate your feed. To avoid the inconvenience, create your list before your feed!

This error occurs because your Brevo API Key is either incorrect or lacks the necessary permissions. – Follow the Setup Guide – Generate and configure your Brevo API Key.

Brevo offers a free plan. It targets small email marketing campaigns. Allowing the creation of an unlimited number of contact and a 300 emails/day , Brevo Free plan gives access to the platform’s API. Creating an account on Brevo is free. Once logged in to your contact, you can create and get the API key from this page. Depending on your needs, several paid subscriptions allow you to unlock these limitations while accessing more advanced features (see prices).

This error occurs because your SendGrid API Key is either incorrect or lacks the necessary permissions. – Follow the Setup Guide – Generate and configure your SendGrid API Key.

If you generate a list while creating an unvalidated feed, an error may pop up during the process. Validate your feed anyway before reloading the page. Your list will appear. You can select it again and validate your feed. To avoid the inconvenience, create your list before your feed!

SendGrid offers a free email API plan. It targets small email marketing campaigns. Allowing the creation of an unlimited number of contact and a 100 emails/day, SendGrid Free plan gives access to the platform’s API. Creating an account on SendGrid is free. Once logged in to your contact, you can create and get the API key from this page. Depending on your needs, several paid subscriptions allow you to unlock these limitations while accessing more advanced features (see prices).

To configure our WPForms add-ons, you will need to follow these specific instructions :

• Install and activate the add-on (follow the instructions on “How to install our plugins”)
• Go to the WP connect settings page in WPForms
• Enter the information requested by the plugin : add-on license
• Click Save Settings
• Create your form and then go to Marketing > Airtable/Notion
• Follow on-screen instructions for integrating with tools

To use our WPForms add-ons with Airtable or Notion, you will need to follow these specific instructions :

• Create a form with at least an e-mail field (don’t forget the consent field)
• Go to Marketing section and select Airtable/Notion, then click on “Add new” button to create a new feed.
• Choose the Airtable/Notion’s databases in which the data should be added
• Map the fields of your WPForms with your Airtable/Notion’s table. Set the exact name of your table columns
• Activate conditional logic if needed
• Click on “Save settings”

Airtable records not creating? To troubleshoot the issue, make sure you have enabled the Logging feature on the settings page (Settings > Activate logs). Once enabled, you can review the Airtable Add-on logs to understand what’s wrong with your mapping.

The major fields are supported by our Airtable add-ons: Title, Text, Number, URL, E-mail, Attachment, Phone, Select, Multiple Select and Date

To use our WPForms add-ons with Airtable or Notion, you will need to follow these specific instructions :

• Create a form with at least an e-mail field (don’t forget the consent field)
• Go to Marketing section and select Airtable/Notion, then click on “Add new” button to create a new feed.
• Choose the Airtable/Notion’s databases in which the data should be added
• Map the fields of your WPForms with your Airtable/Notion’s table. Set the exact name of your table columns
• Activate conditional logic if needed
• Click on “Save settings”

This error occurs because your Airtable Access Token is either incorrect or lacks the necessary permissions.

1.Check your Airtable Access Token – Ensure it’s correct and has data.records:write and schema.bases:read permissions.

2.Verify Airtable Permissions – The token must have access to the required base and table.

3.Follow the Setup Guide – Generate and configure your Airtable Access Token.

The major fields are supported by our Notion Add-ons: Title, Text, Number, URL, E-mail, Phone, Select, Multiple Select and Date

If you don’t see your Notion columns when setting up the **Gravity Forms to Notion** integration, follow these steps to troubleshoot the issue:

1. Check your Notion API Key

Ensure you have entered the correct Notion Integration Token in the plugin settings.

You can generate an API key from Notion → Settings & Members → Integrations.

2. Verify Database Sharing Permissions

Your Notion database must be shared with the integration.

Open your Notion database, click Share, and ensure your integration has access.

3. Refresh the Connection

Sometimes, Notion takes time to sync new columns. Try disconnecting and reconnecting the integration.

4. Confirm Column Types

Only supported field types (Text, Number, Date, etc.) will appear in the selection list.

Some advanced Notion fields (e.g., Relations, Rollups) may not be compatible with Gravity Forms.

5. Check for API Limitations

Notion’s API can sometimes delay updates. Try waiting a few minutes and refreshing the page.

This error occurs because your Notion API Key is either incorrect or lacks the necessary permissions. – Follow the Setup Guide – Generate and configure your Notion API Key.

To configure our Contact Form 7 add-ons, you will need to follow these specific instructions :

• Install and activate the add-on (follow the instructions on “How to install our plugins”)
• Go to the Contact Form 7 settings page (under Contact > Integration >Airtable/Notion)
• Enter the information requested by the plugin : Airtable/Notion’ API key
• Click Save Settings
• Create your form and then go to the tab Airtable/Notion
• Follow on-screen instructions for integrating with tools

To use our Contact Form 7 add-on with Airtable, you will need to follow these specific instructions :

1. Create a form with at least an e-mail field (don’t forget the consent field)
2. Go to Airtable tab and add the App ID (available here or in the Airtable url)
3. Add the name/id of your table
4. Map the fields of your Contact Form 7 form with your Airtable’s columns
5. Click on “Save settings”

To use our Contact Form 7 add-on with Notion, you will need to follow these specific instructions :

1. Create a form with at least an e-mail field (don’t forget the consent field)
2. Go to the Notion tab and check the box “Add form submissions to your database” to activate the connection
3. Choose the Notion’s database in which the data should be added
4. Map the fields of your Contact Form 7 form with your Notion’s columns
5. Click on “Save settings”

Airtable records not creating? To troubleshoot the issue, make sure you have enabled the Logging feature on the settings page (Settings > Activate logs). Once enabled, you can review the Airtable Add-on logs to understand what’s wrong with your mapping.

This add-on requires at least version 5.5.3 of Contact Form 7 and has recently been tested successfully up to version 5.6.

The major fields are supported by our Airtable add-ons: Title, Text, Number, URL, E-mail, Attachment, Phone, Select, Multiple Select and Date

This error occurs because your Airtable Access Token is either incorrect or lacks the necessary permissions.

1.Check your Airtable Access Token – Ensure it’s correct and has data.records:write and schema.bases:read permissions.

2.Verify Airtable Permissions – The token must have access to the required base and table.

3.Follow the Setup Guide – Generate and configure your Airtable Access Token.

If you don’t see your Notion columns when setting up the **Gravity Forms to Notion** integration, follow these steps to troubleshoot the issue:

1. Check your Notion API Key

Ensure you have entered the correct Notion Integration Token in the plugin settings.

You can generate an API key from Notion → Settings & Members → Integrations.

2. Verify Database Sharing Permissions

Your Notion database must be shared with the integration.

Open your Notion database, click Share, and ensure your integration has access.

3. Refresh the Connection

Sometimes, Notion takes time to sync new columns. Try disconnecting and reconnecting the integration.

4. Confirm Column Types

Only supported field types (Text, Number, Date, etc.) will appear in the selection list.

Some advanced Notion fields (e.g., Relations, Rollups) may not be compatible with Gravity Forms.

5. Check for API Limitations

Notion’s API can sometimes delay updates. Try waiting a few minutes and refreshing the page.

This add-on requires at least version 5.5.3 of Contact Form 7 and has recently been tested successfully up to version 5.6.

This error occurs because your Notion API Key is either incorrect or lacks the necessary permissions. – Follow the Setup Guide – Generate and configure your Notion API Key.